Logistics Coordinator


New York, NY, USA

Full time

Dec 7

This job is no longer accepting applications.

Looking for a job to get you out of bed?

Casper is looking for a Logistics Coordinator on the Operations team to support our growing omni-channel business. We are looking for someone who will be responsible for accurate and timely execution of day-to-day transactions involved in the logistics and fulfillment operations of freight and last-mile shipments. The role will require proficiency with data entry, business systems, and strong written and verbal communication skills.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

  • Booking and tracking domestic and international freight shipments to ensure timely delivery of products
  • Scheduling inbound delivery appointments and coordinating outbound fulfillment and pickups
  • Monitoring inbound returns and coordinating with donation partners
  • Executing special order requests for cross-functional teams
  • Partnering with inventory control team to ensure accuracy across inbound shipments
  • Inbound planning and reporting for logistics and fulfillment
  • Updating shipping manuals and standard operating plans
  • Maintaining ongoing relationships with suppliers, carriers, and warehouse partners, including scorecarding and identifying areas for improvement
  • Working on process improvement initiatives
  • Filing freight damage and loss claims
  • Being a flexible team player able to step into a variety of roles based on business needs

Our dream candidate has...

  • Communication and relationship management with vendors, carriers, and warehouse partners, as well as cross-functionally within Casper
  • Precise execution of multiple time-sensitive tasks with attention to detail and flexibility to prioritize urgent tasks
  • Proficiency with variety of software and backend tools including JD Edwards, Solidus, MS Excel / Google spreadsheets, Looker
  • Familiarity and point person for knowledge on Fulfillment/Logistics-related vendor portals such as Flexport, terminology
  • Proficiency with business data analysis using Excel and similar spreadsheet tools -> managing, analyzing, and modifying data sets of varying sizes.

The syrup on your waffles

  • A full gifted bed set when you join (mattress, sheets, pillows, the works), and a potential bonus for some splurging.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).
  • 401K program so you have some savings for later in life.
  • Extra cash incentives for being healthy and fit (we actually give you money to track your sleep!).
  • Unlimited vacation policy. If you need time off just take it; we trust you! 
  • Paid 5 week sabbatical after you have been with Casper family 5 years.
  • Generous Parental Leave.

If you dream about this stuff this job is probably right for you. We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!

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