Logistics Coordinator

Looking for a job to get you out of bed?

Casper is looking for a Logistics Coordinator on the Operations team to support our growing omni-channel business. We are looking for someone who will be responsible for accurate and timely execution of day-to-day transactions involved in the logistics and fulfillment operations of freight and last-mile shipments. The role will require proficiency with data entry, business systems, and strong written and verbal communication skills.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

• Booking and tracking domestic and international freight shipments to ensure timely delivery of products
• Scheduling inbound delivery appointments and coordinating outbound fulfillment and pickups
• Monitoring inbound returns and coordinating with donation partners
• Executing special order requests for cross-functional teams
• Partnering with inventory control team to ensure accuracy across inbound shipments
• Inbound planning and reporting for logistics and fulfillment
• Updating shipping manuals and standard operating plans
• Maintaining ongoing relationships with suppliers, carriers, and warehouse partners, including scorecarding and identifying areas for improvement
• Working on process improvement initiatives
• Filing freight damage and loss claims
• Being a flexible team player able to step into a variety of roles based on business needs

Our dream candidate has...

• Communication and relationship management with vendors, carriers, and warehouse partners, as well as cross-functionally within Casper
• Precise execution of multiple time-sensitive tasks with attention to detail and flexibility to prioritize urgent tasks
• Proficiency with variety of software and backend tools including JD Edwards, Solidus, MS Excel / Google spreadsheets, Looker
• Familiarity and point person for knowledge on Fulfillment/Logistics-related vendor portals such as Flexport, terminology
• Proficiency with business data analysis using Excel and similar spreadsheet tools -> managing, analyzing, and modifying data sets of varying sizes.

The syrup on your waffles

• A full gifted bed set when you join (mattress, sheets, pillows, the works), and a potential bonus for some splurging.
• Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).
• 401K program so you have some savings for later in life.
• Extra cash incentives for being healthy and fit (we actually give you money to track your sleep!).
• Unlimited vacation policy. If you need time off just take it; we trust you! 
• Paid 5 week sabbatical after you have been with Casper family 5 years.
• Generous Parental Leave.

If you dream about this stuff this job is probably right for you. We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!