Manager, Logistics Fulfillment


Shepherdsville, KY, USA

Full time

Sep 19

Shepherdsville, KY | Supply Chain Logistics Team | Reports to Sr. Manager of Transportation and Logistics

COVID-19: Allbirds requires all US-based Corporate employees who enter an Allbirds-owned or operated Corporate facility to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment, subject to exemptions for sincerely held religious beliefs, or valid medical reasons.

Who is Allbirds?

At Allbirds, we believe in using business as a force for good. We’re a global footwear and apparel brand with roots in New Zealand and headquarters in San Francisco. Since 2016, we’ve been on a mission to prove that comfort, design, and sustainability aren’t mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. We're a certified B Corporation, meaning we meet rigorous standards of social and environmental performance, accountability, and transparency. We’re dedicated to making the most sustainable products we can using premium natural materials - designed for life’s everyday adventures. In fact, TIME 100 named us for being one of the most innovative companies. Already calling our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.

We take our craft seriously, but not ourselves. As part of the Allbirds family, you can look forward to team lunches, product tests, fun company events, inspiring guest speakers, comfortable shoes, sheep puns, and lots of creative ideas.

Where we need help

Supply chain operations and logistics is a highly dynamic team supporting Allbirds’ rapid expansion to 4 major continents. In the Logistics and Fulfillment Manager Role, you will support day to day operations and reporting for our multi-tier distribution channel across domestic and international markets. You will have the opportunity to develop key analytical, project management and logistics skills needed within a fast-growing business. You will build relationships with our managed vendors and drive them to achieve key business objectives. You will also develop and manage key reports and dashboards to manage global operational costs, KPIs and performance.

What does the job entail?

  • On-site management in our U.S. Logistics warehouses with the responsibility for ensuring operational execution across both the United States and Canada.  
  • Ensure 3PL Provider is executing against daily SLAs (inbound, outbound, returns, sendbacks) with attention to detail through tracking, reporting and dashboards
  • Provide effective and compelling daily, weekly, and monthly analysis of KPI data to underpin all aspects of DC performance including root cause identification and corrective actions
  • Recommend opportunities to drive continuous improvement by developing the tools, processes and capabilities across all DC functions
  • Monitor and report out performance and cost trending including invoice management.
  • Prepare our warehouse partner(s) with critical information such as volume forecasts, marketing initiatives and key launch dates to ensure high impact events are executed flawlessly
  • Track inventory levels of Allbirds packaging within the warehouse network. Place orders as needed with international and domestic vendors for additional supplies and track order costs.  
  • Monitor internal and external communication channels to ensure immediate, proactive support to our fulfillment centers, retail, and internal stakeholders.
  • Establish and grow relationships with key internal and external partners to become the subject matter expert on day to day and strategic operations. 
  • Review and improve upon existing internal Standard Operating Procedure documentation for 3PL’s, and regularly review with key stakeholders to ensure alignment.
  • Support senior supply chain leaders with key strategic projects. Recognize and communicate opportunities to drive continuous improvement and assist in developing the tools, processes and capabilities across all functions to resolve.

What kind of person are we looking for?

  • You have a background working in the end-to-end Supply Chain with an emphasis in warehouse management/industrial engineering
  • You have excellent communication, interpersonal, and organizational skills that will allow for successful collaboration across our organization. You love working with people from all different backgrounds! 
  • Strong problem solving and analytical skills with the ability to think on your feet.
  • You have the courage to speak up and challenge the status quo and the drive to take projects from start to finish. 
  • Eagerness to learn and take ownership in your personal development 
  • You are interested in a career in logistics and are intrigued by the current and future supply chain trends and market.
  • An owner’s mindset that drives you to consistently deliver on assigned, verbal, and written commitments. 
  • You are skilled at crafting and maintaining portfolios of reports and dashboards.
  • You demonstrate master analytical and business skills, which help you build reports and translate key data to the team and organization
  • You are self-directed and find resourceful ways to consistently deliver on projects
  • You continuously challenge and re-assess the status-quo, searching for better and more efficient solutions

More practical skills needed:

  • 5-7+ years working experience in supply chain or operations preferred
  • BA/BS or alternative equivalent
  • Strong proficiency using MS Excel and Google Sheets
  • Experience in project management software such as Asana preferred
  • You are very well organized and are a master of communication. This includes both proper email etiquette as well prompt responsiveness to requests. 
  • An owner’s mindset that drives you to consistently deliver on assigned, verbal, and written commitments.

What do we offer?

  • Competitive salary + equity
  • Medical/Dental/Vision insurance
  • One Medical Membership
  • Mental Health and Financial Wellness Benefits
  • 401k employer match
  • Paid parental leave
  • Hybrid work schedule
  • Cell Phone and Wellness Stipend
  • 50% Discount on Allbirds Products
  • Unlimited PTO
  • Employee Stock Purchase Program


Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.


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